Teletext holidays hidden costs full#

Accredited members will usually display the logo on the website, but if you are in any doubt as to whether they are genuinely accredited, then you should be able to contact them via telephone, or contact ABTA or AITO directly to confirm.įurther to this, if you book a package deal with a UK operator, you will have some extra protection, as outlined under the Package Travel, Package Holidays and Package Tours Regulations 1992. For package deals, contact the Association of British Travel Agents (ABTA) and for independent outlets, the Association of Independent Tour Operators (AITO) is the authority to look out for.

A written confirmation after payment describing all the goods and services that you have paid for.To make sure that you are fully protected, it is best to opt for a UK website that has been approved by the regulatory body.

Proper description of all the goods and services on offer to you.

Further to the Distance Selling Regulations regarding the 7-day cooling off period, you should always check the company's cancellation policies and the effect they have on refunds.

That you have what is known as a 7 working day 'cooling off' period, where if you change your mind you are entitled to a refund.

These regulations stipulate that you should have several key pieces of information made available to you before you buy, namely: In the UK this translates as the Distance Selling Regulations (2000).

The company's cancellation policy and your rights in relation to cancelling a product or serviceHowever, when purchasing online you are also entitled to rights as set out by the EU's Distance Selling Directive.

Teletext holidays hidden costs full#

A full disclosure of the full cost of the services and products on sale, including otherwise 'hidden' costs such as supplements and taxes, before you make your final purchase.An accurate description of the goods and services on sale to you.Their geographical address (no PO Box numbers), and ideally a contact telephone number.The name of the business owner or trader.This article outlines your rights in relation to buying online, what to do if you want to cancel, request a refund or wish to make a complaint.Ĭonsumer RightsWhen buying a holiday online, you are still covered by your consumer rights, providing that the website is UK-based, and therefore within the jurisdiction of UK law. However, before you buy online, it is always a good idea to be aware of your rights before you buy. This in turn often reduces the administration costs, therefore reducing the overall price that you will pay for the holiday. Buying a holiday over the Internet, you are effectively cutting out the 'middle man' - known to most as the high street travel agent. With the advent of the Internet, booking any paying for a holiday has never been easier or cheaper.